Welcome
to Interpage's Outvoice Menu!
The OutVoice service utilizes Interpage's plain-text e-mail based interface for
submission of voice requests to be dispatched to end-devices, such as telephones or deposition directly to voicemail. Outvoice, in conjunction with the OutPage(sm) and OutFax(sm) services, allows for complete connectivity and dispatching to nearly any telephonic or messaging device, via a common protocol, utilizing the Interpage Messaging Gateway.
Messaging customers who require a means to immediately notify one or more telephones and/or cellphones by synthesized/text-to-speech (TTS) or pre-recorded messages (via WAV files) may utilize OutVoice as a standalone service or in conjunction with Interpage's other messaging/dispatch options to ensure that critical alerts or time-sensitive information is dispatched via the entire spectrum of available telecommunications devices.
Customers may "fill out" their dispatch or notification regime by calling, via voice channels, POTS or cellular lines as a more immediate
means to alert or inform primary responders, or, for example, as part of
an alert escallation regime when primary responders are unavailble. Thus,
if an "on call" pager or cellphone is unreachable, rather than invest in
multiple on call "backup" pagers, the OutVoice serivice may be used to
automatically notify alternate contact individuals via a more immediate voice
notification message, thus saving the equipment and monthly cost of addidtional on-call pagers, 2-Way/Blackberry type devices, or other subscription messaging methodologies.
OutVoice may also be scripted so that messages may be deposited
after-hours on various voicemail platforms, including "generic" or "port
access" numbers which can be dialed without ringing a given extension so
as to "silently" deposit an alert or other informational voicemail.
OutVoice is dynamically configurable via simple e-mail commands. Like the
OutFax(sm) service, OutVoice responds with a
queue confirmation to report that a given text or WAV
file has been accepted and is being sent out, followed by a
success or fail confirmation reporting the disposition of
the message and if it was successfully delivered or not.
The OutVoice service offers the following features:
The following is a summary of e-mail command codes; a more detailed list with examples and syntax may be found at the OutVoice Commands page.
The OutVoice Service is offered under the following rate plans:
Interpage's Outvoice(sm) service provides for your Web site's or company's messaging needs by accepting simple e-mail messages and converting them to clear speech for dispatch to voice landline and cellular telephones, voicemail, or even dialable extensions without direct outside access.
Overview
Features
Outvoice Command Codes
VOICE [options] phone recipient
Options:
-code [word] Mark message with code 'word' (any string w/o spaces)
-conf Generate a QUEUED confirmation
-noconf Do not generate a QUEUED confirmation (restricted)
-confsucc a@b.com Send a success confirmation to a@b.com
-conffail c@d.org Send a fail confirmation to c@d.org
-queuesucc e@f.com Send a successful queue confirmation to e@f.com
-queuefail g@h.net Send a failed queue confirmation g@h.net
The following additional voice-specific options apply to Outvoice only:
-ivr (and -noivr) : [default is -ivr]
Play interactive voice response messages
around your message to ensure successful
receipt. Recipient is prompted to press "1"
to accept, "2" to decline, or "3" to be called
back. "*" aborts and returns success after acceptance.
-noivr prevents the use of the IVR interface.
-wait (and -nowait) : [default is -wait]
Wait to hear a sound from the callee before
proceeding through the message playing. Callers will
typically say "Hello", which will prompt OutVoice to
commence transmission of the given message. -nowait
will prevent this initial wait. (Generally used with
the -pause command to hard code a fixed dial/ring
time.)
-pause [seconds] : [default is 9 seconds]
Time (in seconds) to pause before playing message.
(Applicable only when using -nowait option).
-voice [voice] : [options are 'female' (default) and 'male']
Use either a male or female voice during
text-to-speech (TTS) synthesis.
-maxplays [plays] : [default is 5 plays]
Maximum number of times the system will play the
message (in the event the recipient did not press
"1" or the system was unable to connect; also limits
the number of times the recipient may press "3" to
replay the message).
-wava : [defaults to ignore WAV attachments]
Similar to -doca in the OutFax(sm) Service,
denoting a WAV audio file attachment. No argument
is taken with -wava ; -wava tells Outvoice to expect
an attached WAV audio file in the body of the message.
Service Plans and Costs
Note: "US" refers to the 50 US States and Washington, DC. Rates outside of the US and Canada vary; please consult Interpage for details. All plans have a one-time set-up fee equivalent to their monthly rate basis.
Contacts
If you have questions, comments, or need help, please contact us via:
Web-based
Support/Inquiry Interface
Telephone: +1 (650) 331-3900
Interpage Contacts Page
We will be happy to answer any questions you may have concerning our
OutVoice or other services!