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Operator Dispatch/Messaging Integration Services Menu



Interpage's TAP/IXO Dispatch integrates the outward messaging requirements of Message Services and Messaging Centers, Fire and Alarm Monitoring Services, Coin-Operated Call Centers/automated Coin-Op equipment, and automated Industrial Control equipment with cellphones, pagers, e-mail, fax and voice (spoken) notification.

Interpage's TAP Gateway facilitates dispatch to any device or destination via both it's TAP dial-up modem access as well as other available means of submission, such as e-mail and via a password-protected web dispatch portal.

Interpage TAP/Messaging Dispatch accounts can also contain messaging preferences on a per customer basis which your dispatch center can create, maintain, and modify at will via the web, so that each customer may be provided with their own customized personal notification schedule, based on the content of the received message, the time of day, or day or week. Multiple schedules may be combined to give each customer a highly-flexible and customized messaging and/or alarm notification regime - providing your dispatch or messaging service with a degree of customization and specificity unavailable by tranditional dispatch methodologies.

The page provides a general overview to Interpage's TAP/IXO Dispatch and Messaging services; please select the service category which best matches your dispatch and messaging needs from the specific applications iterated below the TAP Alert Graphic immediately below.


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Operator Dispatch/Message Service Features

Chart of Interpag'es Operator Dispatch and Call Center mesaging integration service - Operator Dispatch/Call Centers, Fire/Alarm Dispatch Centers and Equipment, Coin-Op, and other centers and devices which need to send out text messages for customers or automated equipment may dispatch to Interpage's operator dispatch gateway and have messages directed to one or more destinations, including cellphones, pagers, e-mail, fax, or voice notification via voice to landline or cellular telephones.

TAP Self-Dispatch and Messaging Integration Applications:

Operator Dispatch And Messaging Centers

Operator Dispatch and Transcription: Operator-Dispatch Centers, such as those which accept messages from a customer's callers and relay them to a pager or cellphone, may utilize Interpage's TAP Messaging Gateway as a means to provide their customers with a larger field of messages devices and methods to receive transcribed messages from their callers. Instead of dispatch to just one device, such as a pager or cellphone, Operator Dispatch Messaging or Transcrption Centers can benefit from offering their customers notification options to nearly any device or telecommunications service, from cell phones to pagers and satellite phones, as well as fax, e-mail, and voice.

Best of all, there is no additional equipment or costs required - Dispatch Centers may use the method which they have always used - TAP/IXO dispatch - to send messages to the Interpage TAP Messaging Gateway, and Interpage will interconnect all received messages with the given subscriber's cellphones, pagers, e-mail and other end destinations. All that's required is a change is the destination number where messages are dispatched to, and you and your customer are ready to go!

Please review the Operator Dispatch and Transcription page for additional details on service features, simple set-up, service examples, and pricing.

Fire/Alarm/Instrusion and Monitoring Services

Test text here

Interpage's Operator Dispatch and Voicemail Dispatch allow you to:

* Receive messages on your text (or numeric) pager(s) from callers without e-mail access, WWW access, etc., who need a way to reach you by dictating a simple message to an operator or leaving a voicemail which will be transcribed to a text message.

* Not worry about access and per-use charges which many other carriers charge: All Interpage operator dispatch and voicemail dispatch plans are either unlimited or offer a generous 10,000 received messages per month.

* Connect any pager, either one you currently own, one from any paging company, or an alpha-capable cellular telephone or GSM SMS International mobile to the dispatch service(s).

* Have callers leave operator or voicemail messages via a Toll-Free 800 or 888 number at no cost to them. (A non-800 number is available for international access or if you do not want callers to be able to message you for free.)

* Retrieve any messages you may have missed by calling into the Operator Service and having an operator send you missed pages (all operator pages are numbered for reference), or calling into your personal unlimited use voicemail box and listening to messages which have been left for you and transcribed to your pager

* Have pages sent to one or more pagers, and or screen, filter, and direct your pages based upon the content of the message

* Have pages sent to one or more e-mail addresses. You may also send e-mail to others using the operator by designating recipients in your Interpage account who are mailed to when you so indicate to the operator or in a voicemail message

* Have pages sent to one or more fax machines


Services and Pricing

Operator Dispatch with a PIN Code: Callers call our general Toll-Free 800 access number (or local number if your callers are outside of the US/Canada), and are greeted by an operator who answers "Interpage Operator Dispatch, may I have your PIN number please?". Your callers provide a 3-digit PIN number (which you may select based upon availability) and dictate their message to the operator. Shortly after they finish, the message will appear on your pager(s), e-mail, and/or fax. You may configure who and what receives operator pages based on a series of screens and schedules. All messages are encoded with a unique reference number, so if you feel that you may have missed a page or wish to have one or more re-transmitted, you may call the operator dispatch 800# and ask the operator to send whichever messages since a given reference number (generally of your last page). This service is unlimited, ie, there is no per use charge to use the operator dispatch feature.

Price: $12 per month, plus the rate of any current Interpage rateplan. This plan is available to existing operator dispatch customers only; no new activations.

Operator Dispatch with your own Operator Service Provider or Dispatch Service: If you currently have an operator dispatch service and would like to receive your messages at one or more e-mail accounts, alpha pagers, alpha-capable cellphones, GSM mobiles, or notification to your numeric pager, or if your voicemail system provides outside notification of new messages, Interpage can integrate your existing Operator Dispatch/Voicemail Notification with our services, your e-mail accounts and messaging devices. You may configure which e-mail addresses and/or messaging devices receive your Operator Dispatch messages and/or Voicemail notification based on a daily schedule, Subject of the message, or day of the week. This service also allows for the large-scale integration/interconnection of multiple e-mail addresses and messaging devices to a single Operator Dispatch/Voicemail Notification system with an administrative Web interface using the WebAlert Service.

Price: Price varies per application, plus the rate of any current Interpage rateplan. Please inquire for details at +1 (617) 696-8000.

Personal Dispatch/Voicemail: Callers call a unique and personal 800/888/877/866 Toll-Free access number, and are greeted either with a generic greeting stating your number, or you may customize the greeting and change it at will. Callers may leave a message, which, after the caller hangs up, will then appear on your pager(s), e-mail, and/or fax. You may configure who and what receives operator pages based on a series of screens and schedules. 10,000 received messages are included per month. You may call into your Toll-Free number and listen to the full voicemail messages at any time, and change your greeting as often as you wish, at no per-use charge.

Price: $34.95 per month, plus the rate of any current Interpage rateplan.


Contacts

To receive additional information about Interpage's Operator Dispatch e-mail and messaging integration services, please contact us via:

Web-based Support/Inquiry Interface


Telephone: +1 (650) 331-3900 during Pacific Business hours

Interpage Contacts Page

We will be happy to answer any questions you may have on how to integrate Operator Dispatch and other messaging and alert systems with cellular/mobile, landline, e-mail notifications!


Last modified 08/01/2005
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