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DirectPage can also serve to provide a single numeric paging number which can trigger (page) multiple pages so that a single point of contact is provided to customers and/or callers without them having to retain multiple pager or contact numbers for "on-call" or critical/emergency response staff.
DirectPage can act as an effective numeric pager replacement by providing the same functionality of a numeric pager without having to have a physical numeric pager unit, and transcends the limitations of traditional paging by allowing pages to be received on any mobile device (or devices) without having to be tied to a single, physical numeric pager unit.
A DirectPage number serves as a "front end" to allow you to control
which one (or more) of your e-mail addresses, pagers, telephones, or other devices you are notified on, when you are notified,
and from whom. DirectPage offers a local, personal access number with a standard numeric pager greeting prompting callers to Touch Tone a numeric message, which can then be sent to one or more e-mail addresses, numeric pagers, alpha pagers, mobile phones/SMS Mobiles, fax destinations, and/or verbally relayed via Text-to-Speech OutVoice Service synthesis to cellphones or landline voice numbers.
* A local, personal access number in nearly any US/Canadian area code, with e-mail notification and (optional) re-transmission to numeric and alpha pagers, POTS/landline phones and voicemail via text-to-speech voice synthesis, as well as fax dispatch for hard copy printouts of received pages. Local access numbers are also available internationally in the UK, Europe, Japan and many other Asian countries.
DirectPage Basic Plan (001): $10 per month, offers a local access number in nearly any US/Canadian area code. Callers are greeted with a generic prompt requesting that they enter their numeric message with a Touch Tone phone, and after the call is complete the Interpage DirectPage service will message one single device, such as an e-mail address, cellphone, pager, fax, or "POTS" telephone via OutVoice. Unlike other DirectPage plans, no customization or configuration is offered with the 001/Basic Plan - the Web and Telnet-based configuration and account management screens/interfaces are not available with the 001 plan. If changes need to be made, such as to change the destination e-mail or cellphone, a $5 per manual/assisted change charge will apply. The basic plan thus most closely approximates a standard numeric pager where a given page to a DirectPage number will result in page or message to one single end device. Customers who wish to control when and where their pages are received via a Web or Telnet-based control panel should select DirectPage plan 002 or higher, which may be changed at will and is thus not subject to any fee for manual/assisted changes. A customer who receives in excess of 10,000 pages per month may be subject to a 2 cent per page charge for each page from 10,001 onward.
DirectPage Basic International Plan (001-I): $15 per month, offers similar functionality to the Basic/001 plan above. The 001-I plan offers local access numbers in the UK, Europe, Mexico, Japan and many Asian and South American countries. The local pager numbers provided are not "premium" or "caller-pays" numbers, but local numbers which should not incur any higher cost to call as compared to a local landline number. There is a one-time $15 set-up fee, and any changes to the destination e-mail address or device will incur a $5 per manual/assitged change fee. A customer who receives in excess of 10,000 pages per month may be subject to a 2 cent per page charge for each page from 10,001 onward.
DirectPage Standard Plan (002): $20.00 per month, offers a local numeric number in nearly any US/Canadian area code. Callers are greeted with a generic prompt requesting that they enter their numeric message with a Touch Tone phone, and after the call is complete the Interpage DirectPage service will e-mail, fax, page, or use Text-To-Speech via the OutVoice service to notify up to 10 recipients that a page has been received. If available, Caller ID and Caller Name will be mailed in the notification e-mail with the telephone number and/or name of the person leaving the numeric message. DirectPage Standard customers may use a Web-based schedule tool to set up notification regimes to notify their various devices and/or e-mail addresses.
DirectPage Standard International Plan (002-I): $25 per month, $25 one-time set-up fee, otherwise generally the same as the 001 plan but offering local access numbers in the UK, Europe, Mexico, Japan and many Asian and South American countries. The local pager numbers provided are not "premium" or "caller-pays" numbers, but local numbers which should not incur any higher cost to call as compared to a local landline number. Additionally, non-email pages, such as delivery to fax machines and voice lines via OutVoice which are located outside of the US/Canada may pay a higher per-message or per-minute rate; please inquire for details. As with the DirectPage 001 plan here is no charge for e-mail delivery with International local access numbers, however, a customer who receives in excess of 10,000 pages per month may be subject to a 2 cent per page charge for each page from 10,001 onward.
DirectPage Unlimited (003): $50.00 per month, identical to the DirectPage 002 (above) but with no per use charge for notification to any one end device within the US/Canada or to any e-mail address worldwide. Notification charges to faxes, pagers, cellphones, or landline/voice telephones in the US and Canada are thus waived based on the selected end device. Additional unlimited end-device types (pager, fax, voice) may be added for an additional $50 per month.
DirectPage Enhanced Plan (004): $69.95 per month, includes a local
numeric number with voicemail, custom greeting, multiple pager/e-mail/fax
notification, Web and Telnet account configuration access. Callers may leave either a voicemail message or a numeric page, and notification is instantly sent to one or more e-mail, fax, pager/cellphone, or voice/landline destinations. The Caller ID (if available) of the calling party will be placed in the timestamp of any received message.
DirectPage FaxUp(sm) (005):
$74.95 per month, all the features of the Enhanced Plan (004) are included plus a discounted rate on Faxup service which
allows your DirectPage account to receive faxes and have them sent to you
as e-mail or viewed via the Web. Faxes, voicemails, and numeric pages may all be received at a DirectPage FaxUp number; faxes will be e-mailed as GIF attachments or PostScript files; voicemails and numeric pages will result in notification to one or more e-mail, fax, pager or voice/landline telephone numbers. All notification settings are configurable via the Web or Telnet access. Faxes may be viewed from any Web browser, as well as seen on any MIME-capable mail reader, such as Outlook or Eudora.
Direct Page PIN (006): $49.95 per month; a specialized service for high-volume, enterprise-grade DTMF input where callers
and/or automated equipment can call an Interpage DirectPage generic port
number, enter a user ID, and then send either numeric, alpha, or pre-programmed
messages via Touch Tone/DTMF to pagers, cellphones, SMS, Text-To-Speech, mobiles and e-mail
addresses. The PIN plan allows for 10,000 free INBOUND messages/pages per month (including the dissemination of messages to e-mail addresses), after which there is a 2 cent charge for INBOUND messages from 10,001 upward. Sending pages via dialout (non e-mail), faxes, Text to Speech via OutVoice(sm), and TAP dispatch may incur additional charges, please contact Interpage for details; e-mail delivery is free. A one-time activation charge of $50 applies. Additional PINS are available at a reduced rate/reduced Activation Charge, please inquire for details. Accounts requiring over 50 PINs may also wish to consider the WebAlert(sm) Service.
Direct Page PIN Local Access (007): $69.95 per month; identical to the DirectPage/006 plan (above) but with a local access number in any area code in the US or Canada instead of the general use access number assigned for the DirectPage/005 plan. There is a $70 one-time activation charge.
Note: DirectPage 004 and 005 plans carry a 6-month minimum commitment;
there is a $100 early-termination charge.
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Interpage's DirectPage(sm) Service provides a single, personal, local number for receiving numeric pages, which are instantly sent to one or more cell phones, e-mail addresses, SMS/MMS-capable devices, other pagers (alpha or numeric), fax machines (e.g., for logging pages), or even regular ("POTS") telephone lines. DirectPage serves as an effective and more flexible replacement for traditional numeric paging service and works with all cellular carriers and/or service providers.
DirectPage service is transparent to the caller; callers will think they are still calling a numeric pager, however, unlike a traditional numeric paging service provider, DirectPage offers enhanced flexibility, lower costs, and greater unification of mobile devices than can be obtained with legacy numeric paging service providers. Additionally, coverage areas can effectively be increased by relying on the generally larger coverage footprint of most cellular carriers and/or having DirectPage messages go to more than one recipients/destinations for redundancy purposes.
Customers who wish to replace their alpha or alpha-numeric pagers with an analagous service to DirectPage tailored for Alpha-pager replacement should reveiew the Self-Dispatch page for additional details.
DirectPage customers receive a local numeric number which functions identically to a numeric pager: When a message is received, DirectPage immediately sends the received numeric page to one or more cellphones, pagers, e-mail addresses, SMS/MMS/Internet-enabled mobile devices, fax and/or POTS lines. DirectPage account holders may customize messaging notification schedules to selectively page a specific device, such as an "on-call" cellphone or home phone, based on the received Touch Tones (DTMF) and/or a weekly schedule rotation.
With DirectPage, you are always in control of all your pagers and messaging
devices, and never have to give out different contact numbers in order for people to easily reach you!
Local access numbers are available throughout the US, Canada, Mexico, the UK, Europe, Japan and Asia, and South America with many plans offering unmetered, flat-rate service.
If you are part of a workgroup or on-call response team, DirectPage can provide
a single point of contact for all of your on-call personnel
and allow you to schedule which pager will be paged at a given time or date,
so that your customers need only one number to reach the current "on
call" pager. (Alternately, all pagers in your group may be notified by
a single page.)
Some DirectPage accounts also offer fully featured voice (and optional fax) mailboxes with customized greetings and menu prompts.
DirectPage access numbers are generally available in every area code in the US and Canada. International numbers are also available worldwide and do not incur any "premium" or "Caller Pays" charges when dialed. Please contact Interpage for complete details on coverage and availability of local DirectPage access numbers.
Volume discounts for Enterprise/fleet paging customers who need to replace their numeric pagers with DirectPage service are also available. Enterprise customers may obtain special company-specific numeric page greetings and blocks of sequential numeric pager numbers; please inquire for details.
Customers may also forward calls
from their cell-phones or other landline phones, or from an 800/Toll-Free number, to any DirectPage number.
DirectPage Features
Interpage's DirectPage service offers:
* Connect up to 10 pagers, cellphones or SMS mobiles, 10 e-mail addresses, and 10 fax
machines or landline telephone (voice) and/or cellphone numbers to be notified when a page or message
is received. (Except for plans 001/001-I)
* Schedule and prioritize, via Web-based and/or Telnet access, which pagers, e-mails,
and other devices receive notification when a page or message is received
(or have all of them notified simultaneously), based on time, date, and content. (Except for Plans 001/001-I)
* Caller ID and Caller Name of the calling party (if available) is sent via e-mail or to the pager, cellphone, or end device.
* An optional personal number overlay to paging systems which only offer PIN access,
allowing your callers to be greeted by a personal message and not require
any PIN codes or access numbers.
* Works with any pager, alpha-capable cellular telephone or GSM SMS
International mobile, fax or regular/cellular voice telephone.
* A fully featured voicemail system with an optional fax mailbox and Interpage's
FaxUp service (plans 004 and 005 only)
* The ability to have pages sent to one or more e-mail addresses and/or destination devices, such as mobile phones, pagers, fax machines, and POTS/landline telephones
* The ability to have pagers in other countries "connected" to a US-based (or Canada-based) local phone number so that people in the US or Canada can page you without placing an International call.
* Local access numbers in the UK, Europe, Mexico, Japan and South America, and Asia for callers abroad to call/page without having to pay an International call charge and without any premium message charges.
* The ability to combine multiple local access numbers to page the same account; thus a given user may have (for example) a US number, a UK number, and one in Japan, all of which will message a given user's single account.
Services and
Pricing
All e-mail notifications are free, as well as Web-based access (viewing); fax, pager and voice notification will incur a per-use charge of 10 cents per notification per device. (Thus, if a given DirectPage Standard account is paged and notification is sent to one or more e-mail addresses, there is no charge; if the DirectPage customer sets their account to fax them there is a 10 cent per fax charge; if the DirectPage customer sets their account to notify via e-mail, fax and voice message, then each page would result in a 20 cent charge -- the e-mail component being free, the fax component being 10 cents, and the voice notification being 10 cents, for a total of 20 cents per page.) There is a one-time set-up fee of $20. A customer who receives in excess of 10,000 pages per month may be subject to a 2 cent per page charge for each page from 10,001 onward.
Unlike the DirectPage Standard / 002 (above), the Enhanced package charges 10 cents per end user/device notified, including e-mail. Thus, if a page is received and sent to an e-mail address, a pager, and a fax, each page will result in a total charge of 30 cents, e.g., 10 cents per notified device/person. A one-time activation charge of $50 applies. Access numbers for the DirectPage Enhanced / 003 service are available only in cities where Interpage-owned interconnect facilities exist, including: Boston, New York, Washington DC, Los Angeles and San Francisco. Access numbers outside of these Metropolitan areas are available at a higher monthly charge, or customers may opt for the DirectPage Standard / 001 plan which offers access numbers throughout the US and Canada. Plan 003 carrier a 6-month minimum commitment with a $100 early-termination fee.
There is a 10 cent charge per device/destination notified. Thus, if a fax is received, and e-mailed to one address, a 10 cent charge will apply. If notification that a fax has been received is also sent to a pager, a 20 cent charge will apply -- 10 cents for the e-mail component, and 10 cents for the pager.
Access numbers for the DirectPage Enhanced / 005 service are available only in cities where Interpage-owned interconnect facilities exist, including: Boston, New York, Washington DC, Los Angeles and San Francisco. Access numbers outside of these Metropolitan areas are available at a higher monthly charge; please inquire for details.
Plan 004 carries a 6-month minimum commitment with a $100 early termination charge.